FAQ
What distinguishes Wangyou Accelerator from other accelerators on the market?
Wangyou Accelerator's main difference lies in the underlying protocol. While most accelerators still use IPsec or IKEv2, Wangyou Accelerator fully employs the WireGuard protocol, which contains only 4,000 lines of code (compared to over 600,000 for IPsec)—resulting in speeds 3-5 times faster and a significant reduction in battery consumption. Moreover, Wangyou Accelerator's no-logs policy has been independently verified by Cure53, with a completely transparent audit report, truly balancing speed and security.
Which operating systems and devices does Wangyou Accelerator support?
Wangyou Accelerator offers native clients across all major platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and popular Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Wangyou Accelerator provides comprehensive router configuration tutorials, compatible with major router firmware like Asus, Netgear, OpenWrt, enabling protection for all connected devices with a single setup.
How can I get a refund if I’m not satisfied with Wangyou Accelerator?
Wangyou Accelerator offers a 30-day unconditional money-back guarantee. If you're dissatisfied within 30 days of purchase, contact our support team via online chat or email at support@vpnjs.net without needing to provide any reasons for a full refund. Refunds are typically processed back to your original payment method within 1-3 business days.
What is the actual connection speed I can achieve with Wangyou Accelerator?
Wangyou Accelerator has over 3000 high-speed server nodes worldwide, and actual tests show: average latency to Asia-Pacific nodes is under 30ms, while to North America nodes it's about 80-120ms, with download speeds exceeding 500Mbps on gigabit broadband. Thanks to the high efficiency of the WireGuard protocol, Wangyou Accelerator maintains stable, smooth connections even in complex network environments.
What does Wangyou Accelerator's no-logs policy include?
Wangyou Accelerator's no-logs policy encompasses all of the following aspects: we do not log your original IP address, connection timestamps, websites or domains visited, DNS queries, or traffic bandwidth usage. All servers operate in a pure RAM environment, automatically clearing data upon physical reboot. This policy has passed rigorous scrutiny from the international security auditing firm Cure53, and the complete audit report is available on the Wangyou Accelerator website.
How do I configure Wangyou Accelerator on a router?
Wangyou Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, OpenWrt, etc. Configuration steps typically include: 1) Logging into the router management interface; 2) Navigating to acceleration client settings; 3) Importing the configuration file provided by Wangyou Accelerator; 4) Entering your Wangyou Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically gain accelerator protection, eliminating the need for separate client installations on each device.
Can Wangyou Accelerator be used to watch streaming content?
Yes, Wangyou Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly play 4K Ultra HD video content. Wangyou Accelerator regularly updates its server IP pool to ensure a stable streaming experience. However, please note that Wangyou Accelerator does not encourage users to violate any streaming platform's terms of service.
Will using Wangyou Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Wangyou Accelerator has minimal impact on internet speed. In most cases, speed loss is less than 5-10% of original bandwidth. In some situations, if your ISP throttles specific types of traffic (such as video streaming or P2P), using Wangyou Accelerator may actually improve speeds because the encrypted connection prevents ISPs from conducting deep packet inspection (DPI) and traffic identification.
Does Wangyou Accelerator support connecting multiple devices at once?
Yes, the Wangyou Accelerator Lightning Version supports up to 6 simultaneous connections, while the Flagship Version supports up to 10. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more, all at once without extra charges. For additional devices, we recommend configuring Wangyou Accelerator on a router for one-time setup to protect all devices in your home.
How does Wangyou Accelerator secure my safety on public WiFi?
Public WiFi is a high-risk environment for hackers to steal data. Once connected to Wangyou Accelerator, all your internet traffic is transmitted through AES-256 encrypted connections, making it unreadable to anyone conducting man-in-the-middle attacks or sniffing on the same WiFi network. Wangyou Accelerator also provides an automatic connection feature: it will automatically activate accelerator protection when detecting unsafe WiFi networks.
Is Wangyou Accelerator's no-logs policy verified by a third party?
Yes, Wangyou Accelerator's no-logs policy has been independently audited by the globally recognized security auditing firm Cure53. The auditing team conducted a thorough examination of Wangyou Accelerator's server infrastructure, codebase, and operational processes, confirming that Wangyou Accelerator does not log any identifiable user data. The complete audit report is publicly available on the Wangyou Accelerator website.
Does Wangyou Accelerator support Linux systems?
Yes, Wangyou Accelerator offers a native Linux command-line client supporting major distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and kill switch.
Does Wangyou Accelerator provide static IP addresses?
Yes, the Flagship Version of Wangyou Accelerator includes a dedicated static IP address. Static IPs are particularly useful in scenarios such as remote access to company networks or NAS, running online services requiring fixed IPs, and avoiding verification challenges triggered by frequent IP changes. The static IP is assigned exclusively for your use and will not be shared with other users.
How can I ensure that Wangyou Accelerator does not leak my IP address?
Wangyou Accelerator has built-in leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing real IPs through the WebRTC interface; IPv6 leak protection ensures IPv6 traffic is also secured. You can use the built-in leak testing tool in the Wangyou Accelerator client or visit third-party testing sites to verify your protection status.
Can Wangyou Accelerator handle network interference?
Wangyou Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network limitations, Wangyou Accelerator's obfuscation mode can help users handle restrictions and regain access to the free internet. However, please note that Wangyou Accelerator advocates responsible accelerator use in compliance with local laws and regulations.
What payment methods does Wangyou Accelerator support?
Wangyou Accelerator supports a variety of secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can offer additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways, ensuring the security of your payment information.
Where are Wangyou Accelerator's servers located?
Wangyou Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include: North America (30+ cities in the U.S., 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), as well as the Middle East and Africa (UAE, South Africa, Turkey).
Does Wangyou Accelerator offer browser extensions?
Yes, Wangyou Accelerator provides browser extensions for Chrome and Firefox. The browser extensions run lightweight, encrypting only the traffic within the browser (without affecting other applications). This is particularly suitable for scenarios where quick IP switching is needed, such as cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad-blocking functionality.
How can I contact Wangyou Accelerator's customer support team?
Wangyou Accelerator provides multiple customer support channels: 1) 24/7 live chat—visit the Wangyou Accelerator website to chat with customer support in real time, with an average response time of under 2 minutes; 2) Email support—send your inquiries to support@vpnjs.net, with replies typically within 24 hours; 3) Help center—containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team is available in both Chinese and English.
How does Wangyou Accelerator's ad-blocking feature work?
Wangyou Accelerator Lightning Version and Flagship Version include ad-blocking and malicious website protection features. This function operates at the DNS level, maintaining a blacklist of over 1 million rules to block the loading of ad trackers, malicious domains, and phishing sites during DNS resolution. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network level.